Hosted CaseLogistix: Experienced People, Proven Processes
While robust technology is a primary enabler
of our value, it is our services that set
Anacomp apart in the market. Customer service is
the core of Anacomp's business model, and we
strive to deliver quality service to our
customers in a personal and timely manner. This
customer-based service model reflects the
efforts of all Anacomp associates to meet the
needs of our customers and partners every day.
Anacomp's dedicated legal hosting professionals
possess more than 60 years of experience
managing over 1500 large, complex cases. The
response times of our project managers,
engineers and database administrators is 15
minutes, and they are available 24X7 as
necessary to meet the rigors of litigation and
serve as an extension of your corporate and firm
litigation support staff.
Our personnel leverage proven, standard
processes around workflow, reporting, archiving
and data analysis, and can configure
CaseLogistix to meet our customers stringent
business requirements. Our best practice
"playbooks" serve as a jumping-off point to meet
the needs of a specific case. Anacomp
professionals leverage their deep experience and
proven processes on each and every case we host,
and are dedicated to further refining and
improving our platform, methods and services for
maximum customer efficiencies and satisfaction. As CaseLogistix
lends itself to a customized solution, Anacomp
combines a flexible platform with experienced
and motivated service professionals.
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