Press Release
Copan Systems Partners with Anacomp® for Worldwide Service and Support Anacomp Named Authorized Maintenance Provider for COPAN Systems Products
San Diego, California - June 21, 2005 - Anacomp, Inc., a global provider of Multi-Vendor Services including Call Center Support, On-Site Maintenance, Depot Services, Logistics and Training, announced today that it will deliver support services as a COPAN Systems Authorized Maintenance Service Provider.
"COPAN is a true innovator in large-scale data storage. We see their solution as a key element for companies who are trying to solve storage issues at the enterprise level, and we are pleased that COPAN has chosen Anacomp as their support partner," said David Shepard, Anacomp's Vice President of MVS Sales.
COPAN Systems is a leading developer of intelligent storage solutions based on the Massive Array of Idle Disks (MAID) platform. By combining the performance and protection of disk with the scalability of tape, COPAN Systems delivers a highly reliable and affordable storage solution.
"Being able to provide world class service to enterprise customers is imperative to COPAN's business success," said Chris Santilli, co-founder and Chief Architect at COPAN Systems. "Combining COPAN's unique MAID storage platform with the worldwide presence of Anacomp's service network will help us deliver on our promise to enable customers to unlock the full value of their long-term data."
Anacomp supports COPAN Systems solutions through a network of 500 skilled engineers, deployed from over 200 global service locations to deliver on-site maintenance services. COPAN customers are given access to Anacomp call center technicians providing level I and II help desk services to include troubleshooting and software installation support 24 hours a day, seven days a week.
About Anacomp
Anacomp provides Multi-Vendor Services and Information Management Solutions to thousands of businesses and organizations worldwide. Anacomp Multi-Vendor Services partners with Original Equipment Manufacturers to provide authorized vendor-neutral support of storage equipment, network devices, specialty systems and peripherals. Multi-Vendor Services includes Call Center Support, On-Site Maintenance, Depot Services, Logistics, Training, and Micro-Imaging Resources. Anacomp Information Management Solutions provides secure capture, management, delivery and preservation of critical information. Information Management Solutions includes the docHarbor® Web Presentment and Desktop solutions, as well as Scanning and Micrographic Services. Founded in 1968, Anacomp, Inc. is headquartered in San Diego, USA with international headquarters in Wokingham, UK. www.anacomp.com.
About COPAN Systems
COPAN Systems is a leading provider of complete storage solutions for long-term data. The company is led by storage industry veterans from Hitachi Data Systems, StorageTek, Dell and Compaq, and is privately-held, with investments by Austin Ventures, Globespan Capital, Pequot Ventures and Pinnacle Ventures. The COPAN Systems Revolution 200T has been shipping since March 2004, with customers spanning the healthcare, financial, government, media and service provider industries. Solution implementations include backup / recovery and archive. More information is available at http://www.COPANsys.com.
Media Contact:
Julie Pacheco
- Anacomp Multi-Vendor Services
- Phone: (760) 305-5415
- Fax: (760) 305-5407
- E-mail: jpacheco@anacomp.com
Lin Fox
- CFO
- Phone: (858) 716-3609
- E-mail:lfox@anacomp.com

